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Administration/Back Office Service

Do you need personal attention in an answering service? Or member/customer tracking? Are you concerned about staffing shortages due to emergency sick-leave, employee transitions, elder-care leave, new hire training, or maternity leave?

CenterPoint's Administration Service provides routine back-office functions and front-line support for time-intensive and time-sensitive organizational tasks; phone and fax monitoring, mail receipt and reply, filing, data entry, record storage, and more.

When you work with CenterPoint your organization can enjoy the benefit of having a physical office staffed with full-time professionals without associated in-house employment costs. Fees are based on services performed and can be capped at a weekly or monthly maximum.

Here is how CenterPoint's Administration Service can help you.

Office Communications

§         Receive and route phone calls, voice messages, faxes, mail, and email.

§         Create and distribute reports, memoranda, minutes, and other documents.

 

Membership Management

§         Register and renew members.

§         Manage dues transactions.

§         Create and maintain databases.

§         Create and distribute member mailings.

 

Marketing

§         Provide basic website support.

§         Create and distribute newsletters.

§         Develop and maintain organizational identity. 

§         Draft and disseminate press releases.

 

Scaleable Meeting and Event Support

§         Register participants.

§         Generate participant lists and other reports.

§         Create meeting collateral (name badges, handouts, etc.)

§         Facilitate program planning.

§         Coordinate event marketing.

§         Support event logistics.

 

When we represent you, our mission is your mission.

CenterPoint Institute updated for 2007