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 Building Bridges Initiative Cluster Evaluation:
Nonprofit Management Alumni Survey Report
(Part 1 of 3)

March 2002

R. Sam Larson, Ph.D
Applied Research
601 Abbott Rd.
P.O. Box 4434
E. Lansing, MI  48826
E-Mail:  larsonrs@msu.edu

Part 1 

Part 2

  • Alumni Assessment of Course Topics’ Importance

  • Table 1.  Alumni Assessment of Nonprofit Management Course Topics

  • Choosing a Graduate Nonprofit Management Program

  • Table 2: Time 1 and Time 2 Mean Score Ranking of Course Topics

  • Connecting Practice and Knowledge

  • Table 3: Alumni Satisfaction with Nonprofit Management Programs  

Part 3

  • The Benefits of Nonprofit Management Education

  • Table 4. Alumni Career changes

  • Conclusion

  • References


Executive Summary

This report builds on our findings presented in the Survey of Nonprofit Management Students [Available Here]. We surveyed alumni from six nonprofit management graduate and certificate programs affiliated with the Building Bridges Initiative (BBI).  All of these alumni had participated in the earlier student survey.  We received 160 surveys for a 70 percent response rate.

Respondents to the alumni survey closely mirror the socio-demographic profile of all respondents to the student survey.  Alumni respondents were likely to be white/Caucasian women who were employed full time (most likely in a nonprofit organization) and who had just finished (or were about to finish ) their nonprofit academic program.

Three research questions, developed from the goals and guiding principles of the Building Bridges Initiative, guided this inquiry.  

Question 1: Did program content, as expressed by course topics, match the needs and interests of those being served?

Alumni most value courses that emphasize the core internal, day-to-day management practices of nonprofit organizations – a pattern that we also found in the study survey report.  Courses on fundraising and development and governance (e.g., board responsibilities) were viewed as the two most important topics.  Nearly half of the alumni wanted to see more emphasis placed on these two topic areas.  Nearly half (48%) of alumni also wanted more emphasis on proposal writing.  

 

Less important are technical courses – such as management information systems and quantitative analysis – and course topics focused on the external environment or conceptual domains – economics, history, diversity, and international issues.  These courses tend to become less important as students become alumni. 

 

Taken together, these findings suggest that alumni want (and need) to develop skills closely aligned with the pragmatic, day-to-day management and leading of an organization.   

Question 2:  How well do academic programs connect with the world of community practice?

When alumni were students, they were looking for a program from a reputable institution that focused on nonprofits and connected university knowledge with practice knowledge.  Alumni are satisfied with their decisions, and nearly all would make the same decision again.  However, the active connections between the university program and the field of practice – connections such as collaborative opportunities for nonprofit leaders and students, networking opportunities for students and alumni, links between the program and nonprofit organizations, and connections between research and practice – are areas in need of more attention.  Admittedly, these are difficult connections to make and maintain. It may take several more years before programs can engage in this type of outreach.  

Question 3:  How have the management capacities of alumni improved as a result of their educational program?

Perhaps the most important finding in this study is the ample evidence that alumni have garnered new skills and are thinking and acting different because of these skills.  Alumni are better able to contribute to their organizations, are more confident in their management abilities, and are better able to apply theory to practice.  Alumni tended to talk about new or improved skills in strategic planning, human resources, and several financial domains (fundraising, budgeting, proposal writing).  And alumni use these skills frequently – nearly half apply them on a daily basis and about one-quarter do so once or twice a week.  Finally, alumni are thinking anew about their career options and most like what they see.  It is quite likely that programs such as those supported by the BBI are an important means to curtail the movement of talented individuals out of the nonprofit sector.  That is, these programs may be a retention intervention – helping the nonprofit sector to develop and keep bright and motivated leaders.

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Introduction

The Building Bridges Initiative aims to improve the quality of life in communities through the better management and leadership of the nonprofit organizations that serve our communities.  Nonprofit management education is a fundamental vehicle to enhance management and leadership skills.  While nonprofit management program development is of increasing analytical interest, a valuable contribution of the W. K. Kellogg Foundation’s Building Bridges Initiative and its cluster evaluation is a focus on the “users” or the demand side of nonprofit management education programs. 

As stated last year in our report, Survey of Nonprofit Management Students, research and evaluations of nonprofit management programs focus primarily on the supply side of academia – the number of courses being offered (Wish and Mirabella, 1998a, 1998b; Mirabella and Wish, 2000) and the organization and management of the centers or programs that offer these courses (i.e., Larson and Long, 1998, 2000; O'Neill, Young, and McAdam, 1988; O’Neill and Fletcher, 1998).  “Users” or students in nonprofit management programs have much to tell us about desired outcomes associated with the Building Bridges Initiative (BBI).  For example, students can provide information about the relevance of curricular offerings, the accessibility of programs, and the ways that programs bridge theory and practice in- and out-of the classroom.  In the student survey, we reported that:

The characteristic that distinguished student respondents was their employment status – they were working students and most were employed full-time and most were employed in the nonprofit sector.

Students were "place-bound" with most, 71 percent, seeking a program within a one-hour drive of their homes and workplaces.

Students' race and ethnicity (80% white/Caucasian, 16% students of color) closely matched the employment composition of the nonprofit sector.

Students continued their education primarily for personal development and skill acquisition and less so to increase their income.

Of the students employed while attending classes, 50 percent  received some type of financial support from their employer and 44 percent  received time-off for educational purposes.

Students chose their programs because of the program's nonprofit focus and the program's reputation.  Students were also attracted to the linkages of the program with the nonprofit sector.

Course topics that focused on internal operations unique to the nonprofit sector, such as fundraising and development, strategic planning for nonprofits, and governance, were viewed as being most important for managing and leading nonprofit organizations.

Most students were satisfied with their educational programs, though there was room for improvement, especially in the development and strengthening of linkages of the program with the nonprofit sector.

The Nonprofit Management Alumni Survey Report builds on our findings from the student survey.

The questions guiding the alumni study were developed from the following Goals and Guiding Principles of the Building Bridges Initiative: 

Goals

  • Deepen the impact of education programs on improving nonprofit-management education.

  • Continue the commitment to improvement in higher education.  This will be done by supporting stronger relationships between the needs of the community and the contributions of higher education institutions.

Guiding Principles

  • Respond to the field and grow out of the needs and desires of those who are being served.

  • Intentionally address issues of diversity and inclusion.

  • Build bridges, partnership, and collaborative efforts in support of educational programming.

 

The three research questions that address these goals and guiding principles are:  

  1. Did program content, as expressed by course topics, match the needs and interests of those being served?

  2. How well do academic programs connect with the world of practice?

  3. How have the management capacities of alumni improved as a result of their educational program?   

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THE Alumni Survey Report 

The BBI Survey of Nonprofit Management Alumni

For the nonprofit management student survey, we studied students enrolled in six nonprofit management graduate and certificate programs at these BBI grantee institutions: Case Western Reserve University, George Mason University, Indiana University (IUPUI), Portland State University, SUNY-Albany, and Western Michigan University.  Students enrolled in Spring/Fall 1999 and/or Spring 2000 nonprofit management courses at the six institutions were invited to complete the survey.

The student survey was conducted during February-May 2000 so that most respondents had at least one academic semester exposure to nonprofit management programs.  We mailed 520 surveys, ten were undeliverable, and 256 useable surveys were returned to us for a response rate of 50 percent.  

At the close of each survey, we asked students for their mailing address.  Of the 256 respondents, 238 listed their address.  In May 2001 we mailed each of these 238 student survey respondents a copy of the alumni survey.  Ten of the surveys were undeliverable.  Of the 228 surveys delivered to alumni, 160 useable alumni surveys were returned for a response rate of 70 percent. 

Each student survey respondent was given a unique identifier code.  This code was used on the alumni surveys to identify participants who responded to both the student and alumni surveys.  Aside from comparing socio-demographic characteristics of alumni survey respondents to all student survey respondents, when comparing responses between the student and alumni surveys, we only include those participants who responded to both surveys.   The student survey is considered the Time 1 response and the alumni survey the Time 2 response.

About half (47%) of the respondents were alumni – they had completed or graduated from their program.  Another quarter (24%) of the respondents were in the final term of their program.  Sixteen percent were half-way through their program, nine percent were taking time off from their program but planned to continue it, and only four percent chose not to complete their program.  In this paper, then, alumni refers to respondents to the alumni survey, most of who had, or were about to, complete their academic program.

The remainder of this section presents the findings from the alumni survey.  

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Profile of Alumni Survey Respondents

We begin our discussion of alumni survey findings with a description of the respondents and a comparison of alumni respondents with all respondents (n=256) to the student survey.

As noted in the student survey report, little demographic data of nonprofit management students – or alumni – is aggregated across multiple institutions.  The data gathered from the alumni survey are not representative of all nonprofit management alumni or nonprofit management academic programs and, therefore, should not be generalized beyond this study.  This profile does, however, present a snapshot of nonprofit management alumni not available elsewhere.

We asked alumni their sex, age, race, educational background, about their current and past employment, and about their program. Our findings show:

  • Sex:  Most of the alumni survey respondents were female (81%).  This split is very similar to that of the student survey (n=256) where 80 percent of respondents were female.
  • Age:  Alumni ages were distributed somewhat equally across three age categories:  early career students (36% between 18-29), mid-career students (32% between 30-39 years of age), and later-career students (32% age 40 and older).  Alumni age distribution closely mirrored student age distribution.
  • Race/Ethnic Group:  Alumni respondents were predominantly white/Caucasian (85%) followed by African-American (6%); Asian Pacific Islanders (2%); Hispanic (2%); Chicano-Mexican American (2%); Other (2%) and Native American (1%).    For analytical purposes, we combined all minority respondents in an “alumni of color” category.  Thus, in this report we will looked for differences between white/Caucasian (85%) alumni and alumni of color (15%).  Race/ethnicity of student survey respondents was nearly identical to these proportions.
  • Education:  As stated earlier, about half (47%) of the alumni respondents had graduated from their program, another 24 percent would complete their degree within one term, and 16 percent were halfway through their program.  Nine percent were not currently enrolled but planned to finish their degree and only four percent had chosen not to complete their program.   One-third of the alumni respondents (34%) had been or were enrolled in a nonprofit or philanthropy program (MNO), 42 percent had been or were enrolled in a graduate degree (e.g., MBA, MPA, MSW) with a concentration in nonprofit management, 24 percent were or had been enrolled in a certificate program, and six percent had been or were in other types of programs.  These latter proportions are similar to those of the student survey findings.
  • Employment:  Nearly all alumni  (99%) had been employed prior to enrolling in their academic program and most had been employed full-time (84%).  At the time they completed the alumni survey, only eight respondents (5%) were not employed, and only two of the eight unemployed respondents indicated they were seeking employment.  Most alumni respondents were employed in the nonprofit sector (64%), with far fewer being employed by a government agency (13%) or a for-profit organization (7%).  Nine percent of the alumni respondents were students or interns and three percent were self-employed.  Overall, alumni had similar employment patterns to student survey respondents though a smaller percentage of alumni respondents were associated with for-profit organizations.

Respondents to the alumni survey closely mirror the socio-demographic profile of all respondents to the student survey.  Alumni respondents are likely to be white/Caucasian women who were employed full time (most likely in a nonprofit organization) and who had just completed (or were about to complete) their nonprofit affiliated academic program.   

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